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Rockstar Games - Gold Bars didn't go through

Made 2 gold bar purchases. Didn't receive either of them. They make it impossible to submit a ticket. Just keep sending you to articles to "fix connections". Crap company, with crap customer service.
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ID
#2535312 Review #2535312 is a subjective opinion of poster.
Product
Rockstar Games Red Dead Redemption 2 Video Game
Loss
$30
Preferred solution
Deliver product or service ordered