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MyPillow - I feel like I have been baited and switched

I ordered a 3 inch mattress topper with 2 free pillows from their website. The order arrived quickly but when we opened the box the pillows were not included. I called the company and when a rep answered she told me that what my order was a 2 inch topper and that does not include the free pillows. I complained that the website does not even show a 2 inch topper and informed the rep that I will return returnformy money back Iuld beIf returning since

User's recommendation: If you are going to take a chance with this company do not use the website, place the order with a person.

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ID
#2527776 Review #2527776 is a subjective opinion of poster.
Cons
  • Website needs drastic improvement
Loss
$9
Preferred solution
Full refund