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Montage Furniture Services - Scam Stay away

I purchase an extended warranty on my furniture in 11/2019.....On 2/2021 my two recliners started unraveling....So I put a claim in ....I have been going around and around with them.... They finally got back with me on 6/4/2021 to make a cash offer ....What a joke ....They stated it would be over six months for my replacement parts ....I stated Ill wait ...At one point they denied my claim said it looked like an accident....Really an unraveling seam an accident....So after I voiced my opinion, they reopened it ..

User's recommendation: Stay away from extended warranty.

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ID
#2595390 Review #2595390 is a subjective opinion of poster.
Cons
  • Claim is still open with no end in sight and no follow-up
Loss
$1800
Preferred solution
Replacement or repair

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Design 2 Recline - Shabby Workmanship

Design 2 Recline - Shabby Workmanship
Design 2 Recline - Shabby Workmanship
Design 2 Recline - Shabby Workmanship
Update by user Jun 08, 2021

Just received a response from Designer 2Recliner on 6/7/2021....I took out an extended warranty through Montage Furniture....So Designer2 is not standing behind their shabby workmanship.....Montage made a cash offer , that was extremely a joke ...Said Designer2 replacement was 6 months behind , which Designer2 verified it ....Consumers beware Designer2Recliners do not stand behind their products

Original review posted by user Apr 29, 2021
Received 2 brand new #1643 Power Recliners in February 2020....They are now unraveling at the seams on the cushions ....I cant believe this ....Extremely upset ....These were not cheap at all ....

User's recommendation: Rethink your purchase of buying anything from them ...Unless they are going to stand behind their product ....

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ID
#2527029 Review #2527029 is a subjective opinion of poster.
Cons
  • Damaged furniture
Loss
$1800
Preferred solution
Let the company propose a solution