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Original review updated by user Apr 29, 2021
We were told because of Covid. Per our Agent skip . When the trip was on he would call my husband everyday at odd hours and 5 other agents would call. There were non stop calls to get us to get our tickets. We kept asking him. If because of COVID would we get our money...
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2 comments
#2008536

I've got the same problem! Same scenario, I got my tickets and they forgot about me, with no one there to help me I'm forced to listen to empty promises and lies!!!

I truly believe they are all in a big office somewhere and will not allow you to talk with management because its just them and they don't care about anything but their sales and to *** with your wants they got your money and you are left holding the problems afterward. Worst people ever!!!!

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ID
#2526301 Review #2526301 is a subjective opinion of poster.
Product
Asap Tickets Website
Cons
  • Lack of alternative ways to hold responsible for its actions
  • Really bad communication
  • Worst customer service imaginable
Loss
$5200
Preferred solution
Full refund