Amber Z

Adore Me - Returned order and NO refund!

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I returned two orders and the tracking shows that they was both delivered it has been over a month and I have called multiple times I have been asked to call back and I was hung up on from the customer service rep when I called her out on her bold faced lie about USPS tracking is wrong that the items will show delivered on there site but it isnt correct and that its not how their orders and returns are processed that the system says in transit on Adore me end... smh these ppl are RUDE AND SCAMMERS AND I HAVE STILL YET TO GET MY REFUND
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Loss:
$80
Cons:
  • False advertisement
  • Customer service
  • Horrible response time

Preferred solution: Full refund

User's recommendation: Do not shop on this site

2 comments
Eniko Adore Me Representative

Hello Amber, We are so sorry to hear that our warehouse did not process your return as of yet. We have looked into this and noticed that there is some backlog return-wise.

No worries, taking into consideration that your tracking shows that we received the package we have issued a full refund for this return.

We hope this helps. Kind regards, Adore Me

Guest

Horrendous name for a website. I wouldn't patronize it just on general principle.

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