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Navy Federal Credit Union - Fraud

IN 2020 MY ACCOUNT WAS COMPERMISED FOR 1,500 SOME ONE DEPOSIT A FAKE CHECK IN MY ACCOUNT AND NAVY FEDERAL HAD THE NERVES TO SAY THAT IT CAME FROM MY PHONE I NEVER DID SUCH THING AND I NEVER GOT MY MONEY BACK I WOULD LIKE TO GET MY MONEY BACK THIS HAS BEEN AN ONGOING CASE STILL NOTHING AND MARY MCDUFFIE DONT RESPOND TO NOTHING SHE JUST DONT CARE ABOUT HER CUSTOMERS AND ITS SO SAD I HAVE BEEN WITH THEM FOR OVER 30 YEARS PLUS CAN SOMEONE REACH OUT TO ME

User's recommendation: BECAREFULL WITH THEM THEY SUCH A LIAR.

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ID
#2517367 Review #2517367 is a subjective opinion of poster.
Location
Chesapeake, Virginia
Product
Navy Federal Credit Union Account
Pros
  • All but one branch mananger were very polite
Cons
  • Poor managent and customer svc professionalsloan processing dept
Loss
$1500
Preferred solution
Full refund