jackie S Mhv

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| map-marker Delray Beach, Florida

The Rx Helper - Unprofessional office workers

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i stopped by the Boynton Beach office today to pick up a form that i never received in the mail. i was first greeted and told i wasn't allowed in even tho i had a mask on. the person i first dealt with (a younger guy with semi long blondish hair) took my enrollment sheet to look up my account. when he came back i mentioned to him that Bristol Myers had a free plan that i would pulse like to see if i could enroll in. i asked if could credit me back the 109.95 i had already paid he went back and credited the account but told me that i would not be able to re-enroll with your company if i was rejected by the pharmaceutical company. i questioned his decision but basically in a nasty way he said that was it i could never re enroll. at that point a girl came out and said "sorry but you need to leave". i left. i don't know if what he said to me was the truth but also mentioned that the government didn't allow it. i would like to know from an executive in your company if this in fact is true
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User's recommendation: seek out other options first like going directly to the pharmaceutical company first. i think that s company is a possible scam