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Woot - Poor customer service when trying to return items per their refund policy.

Update by user Apr 22, 2021

my issue was resolved within 24 hrs of contacting Customer Service via email since their websie want not working yesterday. I AM a very satisfied WOOT customer now!

Original review posted by user Apr 21, 2021
I placed an order for some shorts via the Amazon pay but want to return since they did not fit. Per their return policy, I am entitled to return with no shipping costs within 30 days. I am unable to return the order using their website for returns. Have emailed them but not received response. f

User's recommendation: Do NOT order from here. Not worth the hassle! save yourself some time and order through a reputable website.

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ID
#2514265 Review #2514265 is a subjective opinion of poster.
Preferred solution
Full refund