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Express Scripts - Harassing (and incorrect) Overpayment Letters

I apologize for the saga. I meant to write a paragraph, but it turned out to be a thesis. I don't know - hopefully this may help someone not waste the time that I have on avenues that do not lead to a resolution. I'm a traditional Air National Guardsman that has been...
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Hello Jeff G, We truly apologize about this issue and can speak further. Please email your member ID, date of birth and phone number.

Please reference #2512667 -Thank you, Adam F. Express Scripts Pharmacy

#2512667 Review #2512667 is a subjective opinion of poster.
Preferred solution
Tell me the situation is resolved because it was a mistake, and that I owe nothing.