Ashley M Hmc

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Verified Reviewer

Verizon Wireless - Customer service number

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I've been trying to get a hold of customer service since yesterday afternoon to see about getting my prepaid phone unlocked. I can't dial 611 from the phone since it the only thing it shows is that it's locked. Second of all the customer service number phone number 188*-***-**** basically tells me I'm not a current customer and to dial 611.
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Pros:
  • Better service than some carriers in my area
Cons:
  • Too many to list

Preferred solution: My verizon phone that is a prepaid to get unlocked.