This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Express Scripts - HIPPA Violation/Poor Customer Service

Express Scripts somehow received (and violated HIPPA laws) by obtaining a copy of one of my prescription medications as well as my pharmacy and store number and sent this information to me in a letter containing PHI via USPS. Since they already had my information I...
View full review
2 comments
#2005877

Hello Warren W, Let us speak further about this matter. Please email ExpressRxHelp@express-scripts.com your member ID, date of birth and phone number.

Please reference #2509226-Thank you, Adam F. Express Scripts Pharmacy

View more comments
ID
#2509226 Review #2509226 is a subjective opinion of poster.
Pros
  • Disregard of phi
  • Affordable
Cons
  • Hippa violations
  • Changing prescriptions without my or doctor knowledge
  • Poor customer service
Preferred solution
Deliver product or service ordered