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Verified ReviewerZazzle - Making me pay for return, postage what is obviously their error in production
- Usually good work
- Stubborn
Preferred solution: If they want the item back then pay for a return, postage
User's recommendation: Beware of production problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHammacher Schlemmer - Poor customer service
- Catalog diverse
- Customer service
Preferred solution: 14.95 charge to be reversed to my credit card
User's recommendation: Buyer beware regarding the rebate program
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All has been resolved to my satisfaction. I have since ordered several shirts, and Iโve been very satisfied.
Hello Marc, We are so sorry to see how your order arrived. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Please contact our customer service department for assistance.
We can be reached at social@zazzle.com, or give us a call at 1-888-892-9953. We look forward to assisting you further Thank you, Katie Ann