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My original dentist retired, I live in a rural area. So I went to OakRidge Tn at Aspin to find a new dentist. My teeth are in good shape I had a filling that fell out. And needed a cleaning. Well, they took my insurance and added unnecessary charges, that I really...
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#2002718

My dentist retired and I went to local area Aspen Dental several times for semi annual cleaning, scaling and any needed x-rays...All dental exams said my teeth and gums are healthy..THEN, on the last visit I was seen by an entire NEW staff. The hygenist was very rough as she measured my gums and reported info to staff member recording her findings.

.My gums were bleeding in numerous places from the SEVERE poking and probing. .NEXT, another staff member reviewed the findings and said WOW you need to have further treatment NOW for gum disease. When I inquired about prior findings showing NO gum disease and NOW being PUSHED for me to allow them to BEGIN treatment THAT DAY and ongoing on a quarterly basis ( rather than previous 6 month check-ups). They became very defensive and almost INSISTED that I provide permission to begin gum disease treatment IMMEDIATELY.....

I DID NOT LIKE THE ATTITUDE or bleeding gums caused by their sharp probing. They insisted my gums were bleeding which indicated to them that I have gum disease...my gums were NOT bleeding prior to their exam...I am NOT PLEASED with their exam, results or PUSHY attitude...and will seek another opinion.....

ID
#2501372 Review #2501372 is a subjective opinion of poster.
Location
Oak Ridge, Tennessee
Service
Aspen Dental Dental Services
Pros
  • Good dental hygienist
Cons
  • Over charged
  • Time wasted
  • Filling not done properly
Loss
$1000
Preferred solution
Make public aware, too many return visits for nothing but more money.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I originally went to Aspin dental because my dentist retired. I live 60 miles away, of course when I went they done X-rays and I saw the hygienist. Then they took me to the office managers office to discuss the bill. I have dental insurance, but they said I needed...
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ID
#2496476 Review #2496476 is a subjective opinion of poster.
Location
Crossville, Tennessee