New Reviewer

Legalshield - Theft and fraud

Legalshield for months after I canceled continued to charge my card . I had to have my credit card canceled altogether in order to stop the charges . I called legalshield about this and each time spoke to a different representative that pulled up my file using my member Id number and for months reps verified to me that there system does indeed show that I canceled my services and in fact they did continue to charge me yet although they agreed I was entitled my money back they werent authorized to allow refunds another dept handlers that and they dont have a telephone only an email they do not answer I will be contacting states attorney among other agencies s on this corrupt and illegal game they wanna okay

User's recommendation: Do not use legalshield there attorneys are incompetent and drunk and they once a member your card will continue to be charged until you are forced to cancel your credit card it will not stop if you only cancel the service you have to cancel your card they are thieves and should be treated as such.

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ID
#2547746 Review #2547746 is a subjective opinion of poster.
Service
Legalshield Membership
Cons
  • All of the above liers thiefs
Loss
$80
Preferred solution
Justice
New Reviewer

Legalshield - Delayed refund

Legalshield charged my card months after I canceled membership and upon finding this out I contacted legalshield and the rep verified that I was indeed correct and that they would issue a refund but instead they charged my card again until I was forced to cancel my credit card . I contacted them again and a different rep again verified that they were indeed charging me months after there records show I canceled she then gave me a support email and they were to issue a refund however rather than speak to someone I continue to get automated messages saying they will process my request in 24-48 hours its been nearly another month . Ive been attempting to get my money back for almost 6 months now

User's recommendation: The law firms they use are pathetic the services are poor and they will steal your money and not return once you cancel.

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ID
#2499045 Review #2499045 is a subjective opinion of poster.
Service
Legalshield Membership
Cons
  • Takes advantage of people
  • Complication of cancelling
  • Inexperenced staff
Loss
$80
Preferred solution
Full refund