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Dvr usa

I purchased a stand alone 16 channel dvr from this compny several months ago. The remote stopped working in November of 2009. I called the company and provided my warantee information, got a rmi number, retuned the remote, and never recived my replacement unit. I called not less than 20 times and sent dozens of emails with the same response of " your unit is going out today" three months later i have recieved anything. I have also had several issues with the quality of the unit for remote internet access. . in my opinion i would stay away from this company regardless of the product if you cannot repair it.
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There are a lot of companies going by similar names to DVR-USA, so make sure to check who you're dealing with, folks. That little hypen makes a big difference. ;)

#169023 Review #169023 is a subjective opinion of poster.
New York, New York