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I purchased a new Jitterbug Smart2 to use with a different carrier. After 3 days of calls with GreatCall (GC) and being told something different by literally every single person, I was finally told I "broke the phone" because I changed the SIM card - even though GC...
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ID
#2495319 Review #2495319 is a subjective opinion of poster.
Pros
  • Smartphone appears to be simple to use
Cons
  • Terrible hours
  • Drastically different answers to the same question
  • Activation is a nightmare
Loss
$123
Preferred solution
I'd like to talk to someone in Tech Support that actually knows what they're talking about and will listen to my questions and answer THEM - not make up their own to fit the only answers they know. The run-around is completely inexcusable.