Regal Cinemas - Movie cancelled
The movie (3 Billboards) was listed on the website and with Fandango. This was for the Regal Theaters in Mt. Pleasant SC. We drove to the theater, circle for parking during the Christmas rush, wait in line, and then are told they decided to change the movie to Star Wars 30 minutes earlier. We asked why why the time change - the answer was "management decision". We lost over an hour to see a movie that was arbitrarily cancelled. What is the sense in having movie listings if they are subject to management change on a whim. Never have seen this practice before.
Mount Pleasant, South Carolina
Regal Cinemas Customer Care
Reason of review
Poor customer service
Movie credit for 2 people
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