PAM L Lyc

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Verified Reviewer
| map-marker Mccormick, South Carolina

Huddle House - Bad service, awful food

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Updated by user May 02, 2021

Huddle House has NOT contacted me to resolve this issue. It is evident they do not care about the consumer or the quality of service received.

In done. I will never go to another of their restaurants again.

Original review Apr 02, 2021
Huddle House - McCormick, SC.
AWFUL FOOD, HORRIBLE SERVICE, DISRESPECTFUL STAFF !
STAY AWAY !
On 4/1/2021 at 11:30 am, my husband and I were traveling from Augusta, Ga to Seneca, SC. We stopped at the McCormick, SC HH for lunch.

I ordered a pancake meal, my husband ordered the MVP. Thirty minutes into our visit, I had been given nasty looking, half cooked scrambled eggs and my husband had been given cold biscuits and gravy. My husband sent his biscuit and gravy back to be re-heated, they were never brought back to him. He had been given under-cooked eggs, cold grits and nasty turkey sausage he could not eat.

He never received the waffle. All food was cold and tasted awful. After approximately 45 minutes we were so frustrated we got up to leave. I informed our waitress I would pay for my meal, since I ate the bacon and 1/4 of my pancake, but I was not paying for my husband's meal as he had not received all of his meal and what he had received was uneatable.

A young girl who had been at the register starting loudly informing me that I had to pay for everything since my husband had "tasted" his plate. Our waitress went to the register and started taking his meal off the ticket when the cook, who was clearly drunk, came up and started pushing buttons on the register and saying, "Don't take that off, they have to pay because they're white." OMG ! That did it for me ! The argument began, the young girl picked up the phone to call the police.

We waited for the police who never showed up. I paid for my meal and we left. Some of the staff at this HH is very rude and racist...yes racist !!!
When we went up to pay the entire staff was missing. There were people in the restaurant waiting for their meal to be prepared, but the staff was in the office goofing off.

When they came out, the cook stumbled past the grill to get involved in the conversation I was having, at the register, with our waitress. He had a gator covering his face up to his eyes, which were glassy and blood shot. Gators do not protect from COVID-19.

He was the only employee wearing any type of mask. This place needs to be shut down.
Go to Hardee's across the street where I'm sure you will get better service and food.
View full review
Cons:
  • Racist employee
  • Pour service
  • Long wait time for food

Preferred solution: Apology

User's recommendation: STAY AWAY !!!!