New Reviewer

Aspen Dental - GAVE up

Never received a refund (after numerous calls) They could never fixed the dentures correctly, after SEVERAL attempts. It was a 70 mi round trip, every time I went. I think that Because I was not a "happy" customer, It seemed I would wait for my appt. an extra amount of time (I could have a 9 AM appt. And I would be lucky to get out of there by 1-2 in the afternoon, with the chair time being less than 45 mins. After 3 months of this crap (missing work , getting aggravated as *** They talked a good shop , everything was sweet and they were going to "take care of you" But nothing ever got fixed. The Dentist was an Idiot , trying to tell you,.. what She wanted you to think the problem was, when Clearly you knew what the issues were. It was costing more money to miss work than it was worth. They won. I tell EVERYONE.... DO NOT DO YOUR BUSINESS WITH THIS ESTABLISHMENT!
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1 comment
#1498053

Shysters- 1Patient - 0No telling how many competent dentists' offices you passed on your 70 mile trip. Many are waiting to help you.

Give one a call. Keep bugging A$pen, even threatening a lawsuit, and one day they may give you a partial refund.

ID
#1277492 Review #1277492 is a subjective opinion of poster.
Location
Cookeville, Tennessee
Product
Aspen Dental Dentures
Pros
  • Technicians
  • Everyone was nice and concerned
  • People
Cons
  • Not knowledgeable
  • Quality of service
  • Dentist or service
Reason of review
Bad quality
Loss
$3500
Preferred solution
Full refund
New Reviewer
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Aspen Dental: history of bad dentures
Update by user Jan 08, 2018

APPT#5Went to appt #5 to get the dentures RE-Made!. The gentleman technician was very thorough in his evaluation and Had a "waxed" trial set up by that afternoon, of course, AGAIN, I had 3 HOURS of waiting and starving, unfortunately it was right at lunch time,and...

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18 comments
#1402258

I agree this is not a simple process but as UCLA Prof stated , they should have cast the implants INTO the denture base. (I have had a few dentures over the years, and I agree this IS the way it is usually done) These are the worst impressions I have ever seen!

As you see (in the photos) they are not even close to the Original, I wear now.

Not to mention the "branding" with your name on the inside of your mouth? I have NEVER seen that before.

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Featured
ID
#1144306 Review #1144306 is a subjective opinion of poster.
Location
Cookeville, Tennessee
Product
Aspen Dental Dentures
Pros
  • Until the dentures arrived 15 days later
  • At first they were nice
Cons
  • Injured gums trying to force fit these ill made dentures
Reason of review
Bad quality
Loss
$2500
Preferred solution
Full refund