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Verified Reviewer
Junior Reviewer

Home Depot - Customer Service

Home depots new policy is to avoid customer problems whenever possible. It used to be you could call, or at least email, Home Depot. And a phone call was answered rather quickly. NOT ANYMORE!! Now, as all big box stores, they have found a way to increase profits by curtailing customer service, just like LOWES, or any other conglomerate. That's OKAY, it will drive us all back to small businesses. They think they are too big to fail, just wait and see how people will go where customers are appreciated and are treated as such.

User's recommendation: Buy elswhere if there may be any possibility of a problem later.

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ID
#2596240 Review #2596240 is a subjective opinion of poster.
Location
Hemlock, Pennsylvania
Service
Home Depot Customer Care
Pros
  • Used to be good to customers
Cons
  • No longer good to customers
Preferred solution
Have real phone numbers that go directly to a representative, and quickly. No going through 50 options and No hour or more on hold!

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Verified Reviewer
Junior Reviewer

DealerRater - Scammed

I put a complaint in about a dealer, Heritage Toyota, and gave it one star. I wrote a lengthy complaint saying nothing out of the ordinary, just complained about the rude service and rip off for wiper blades. Then I was received an email from DealerRater saying I did not follow the rules. Yeah, I got it, the rules are that you have to give 4 or 5 stars so that they can sell those back to the companies I would guess. So be warned, reviews found on DealerRater are very bias. It is a scam IMO.

User's recommendation: Don't use this site [Dealerrater] to find reviews for any business.

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ID
#2463815 Review #2463815 is a subjective opinion of poster.
Location
Numidia, Pennsylvania
Preferred solution
Let the company propose a solution

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Verified Reviewer
Junior Reviewer

WalMart - Fake TurboTax download

Don't order anything online from Walmart.com. I ordered download of TurboTax and was given a fake license.

User's recommendation: shop elsewhere.

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ID
#1913679 Review #1913679 is a subjective opinion of poster.
Location
Saint Clair, Pennsylvania
Service
Walmart Customer Care
Cons
  • False advertising
  • Being hung up on so may times
  • Poor management skills with bad attitude
Loss
$77
Preferred solution
Full refund

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Verified Reviewer
Junior Reviewer

Citicards - No recourse for fraud

I ordered the downloadable TurboTax from Walmart.com. I was sent the download and a license number. But the license number was not valid so I could not use the Turbo Tax. I attempted to contact Walmart to no avail. I filed a dispute with Citi card and they ended up siding with Walmart's no return policy. Seriously? no return on a fraudulent item! I will be closing my Citi card. What good is it to use a card for protection and not get any protection. I never had this problem with PayPal or any other credit card.

User's recommendation: Don't get a Citicard.

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ID
#1913629 Review #1913629 is a subjective opinion of poster.
Cons
  • Management
  • Handling of charge dispute
  • Phone cut-off
Loss
$77
Preferred solution
Full refund

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Verified Reviewer
Junior Reviewer

Amazon - Door delivery

I have made several purchases with Amazon because I liked the door delivery service. I even signed up for Prime. But now my items are being dropped off at the post office- about 10 miles away! what the heck! I wrote to amazon, no response. I called Amazon, spent about two hours on the phone with an Amazon person who could not understand (and barely speak) English (had to repeat myself on everything many times). I was told my item would be delivered to my door the next day- it was not- I ended up having to drive to the post office. What a big hassle. Like I told Amazon, if I have to drive ten miles I will just go to Walmart!
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3 comments
#1400202

I want to know how to talk to Mr.Bezo himself?

#1400030

This is odd. Where, exactly do you live?

Amazon has now contracted with the USPS to deliver packages, altho the post office is rather inefficient. Even so, the Post office always delivers to my door, even tho they are usually a day late.

Thus, I am confused at your situation where you have to pick it up yourself at the post office. Something is not right here.

#1411169
@Machele

h.kitchener, you are clearly a shill for Amazon or someone who works with the company. Why do you spend all your time here at PC dismissing any complaints about Amazon no matter what?

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ID
#1141694 Review #1141694 is a subjective opinion of poster.
Pros
  • Door service
Cons
  • It was not delivered to y door
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Let the company propose a solution