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Etsy - Product was Not What was Promised

I sent $179 to CEACraft Studio - Veronica for a Gas Stove Top Cover. It came in slightly Damaged, Cracked, and not like the picture that was displayed. I had asked for my Money back and am willing to return the Cover. I have been dealing with this since 2/1/21 and still NO RESPONSE from Veronica. I would like a response from you how to handle this. Thank you, Dale Rasmussen 920-246-**** 2565 Harvest Moon Court Green Bay, WI 54311
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#2477701 Review #2477701 is a subjective opinion of poster.
De Pere, Wisconsin