This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user May 18, 2021

Company fixed the issue and I have been provided with partial refund. Only refunded me for one tablet out of 3.

Update by user May 18, 2021

Finally got a email back and they only reimbursed me for 1 tablet as a courtesy!! So I'm out of money for 2 other tablets that are garbage!! They were suppose to be the 2021 Samsung tablets and they are garbage needless to saydont buy electronics from tophatter.....

View full review
View full review
Resolved
ID
#2496631 Review #2496631 is a subjective opinion of poster.
Pros
  • Very good prices
  • Look of site
  • Found what i wanted
Cons
  • Way smaller than shown
  • No cusomer support
  • Being rippped off by ruby as well the same ways
Loss
$77
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Costway - Missing safety net

Update by user Apr 26, 2021

I finally got a hold of costway and the missing parts were sent to me but they still double charged me but because of my awesome bank I was refunded it.. also I ja e been asking for the correspondence between us and they have not responded at all.. atleast we have a 15' trampoline and my kids are happy and that is all that counts to me!!

Update by user Mar 26, 2021

Non existent customer service

Original review posted by user Mar 26, 2021
I bought a 15' trampoline with a safety net and the trampoline came in 4 different boxes and I'm missing a box that has a net and poles soy kids can play safe!!!!

User's recommendation: Never use costway.

View full review
ID
#2475809 Review #2475809 is a subjective opinion of poster.
Product
Costway Trampoline
Pros
  • Website was nice and east to navigate
Cons
  • Absolute terrible customer service attention
  • No customer service contact
  • Customer service is non-existent
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user May 18, 2021

Company fixed the issue and I have been provided with product replacement. Finally received the 4th box the night before easter!! Thank goodness as it was my kids Easter gift!!.

Update by user May 18, 2021

I finally received the 4th box the day before Easter thank goodness!! The trampoline was def worth it, my kids love it!!

I however had to fight because groupon double charged me and I have asked multiple times for correspondence but no answer.. atleast I got my money...

View full review
View full review
Resolved
ID
#2475776 Review #2475776 is a subjective opinion of poster.
Product
Costway Trampoline
Pros
  • Prices
  • Cheap but out of
Cons
  • Long wait for customer service once you find a number to call
  • Very bad company
Preferred solution
Deliver product or service ordered