Dominica F

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Newestrends - Terrible customer service

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Newestrends - Terrible customer service
Newestrends - Terrible customer service - Image 2
I ordered 2 realistic dogs for my cousins and I never received it. I kept trying to track it, but it never left Canada. According to USPS my package was sent back to the seller, but they never gave me back my money or responded to my emails. I've been waiting for more than 6 weeks with no information on my package. It's a false advertisement to say to email you with questions or to contact you when you never responded back. So why bother having it there as an option.
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Loss:
$51

Preferred solution: Deliver product or service ordered

User's recommendation: I wouldn't recommend buying anything from here. Save your money and your time.