WilvicJoie C

FedEx Philippines - Surprise "local charges"

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Had a package ordered from Japan and shipped to the Philippines. The item only cost around 2500 PHP. I paid the shipping fee with the seller beforehand believing that it's all that I need to pay. And Surprise! When the item arrived, the delivery guy said we need to pay 576 PHP, said it was local charge. What the actual *** Shouldn't that be already covered? In the Philippines, only packages 10,000 PHP will be charged with custom tax. What the the *** is FedEx Philippines charging us for?
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Loss:
$10

Preferred solution: Let the company propose a solution

User's recommendation: DHL

1 comment
Marlie Eou

Same happened to me . FedEx PH thieving by creating additional local warehouse charge. Should be in the shipping fee for F s sake