Kristin K Cai

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Oreilly Auto Parts - Poor product

Bought 5 quarts of synthetic blend oil in warren oh right off the shelf along w few extra quarts oil filter battery. Drove home went to take oil out of my truck oil was every where.

Not the worst part part. The worst part is the oil was black dirty used oil. So someone returned used oil it got put back on the shelf and now is all over front passenger side of my truck. We have a world hunt.

W dogs we are leaving for on Wednesday morning at 2 am. I have oil in my truck i need to run my dogs until we leave. And the attitude i got about even returning the oil soaked items to your Campbell store was unreal. I live in Edinburg pa my husband was in warren for dr app and thus why he bought items there.

Need oil changed tomorrow we work rest of week needed to return it today. They finally said well I guess you can return it when the warren store called them. All because no manager is available until monday. All this although an accident on an employee part is unacceptable.

My truck has oil in it the rudeness of campbell staff unreal. The man in warren named chris has offered to help on his day off.

Nice man very kind helpful. I can email pictures of the mess.

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Loss:
$150

Preferred solution: Replacement of items and compensation for the truck getting oil everywhere