Mary N Pvs
Profile Info
Verified Reviewer
New Reviewer
This reviewer has provided their contact information.
Company representatives can access it by applying for one of the business plans.
Learn more โบ
Mary N Pvs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLIGHTING THE WEB - Horrible experience
Updated by user Apr 17, 2021
We have had no contact from the company to resolve this. We have filed a disputed claim with VISA.
Original review Mar 18, 2021
I ordered a piece of artwork from this company. When I received it the colors were not even close to what was pictured on their website. I tried to secure a return label from them to return the artwork because Fedex would not accept the return package without a return label. I emailed and called numerous times. They refused to issue the label even though I agreed to have the shipping costs deducted from my refund. Steer clear of this company. They are the worst company I have ever dealt with. Their customer service is very poor!
Loss:
$390
Cons:
- Poor customer service
- Poor and offensive customer service on facilitating return
Preferred solution: Full refund
User's recommendation: Steer clear horrible company
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.