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General Electric - Total lack of followup despite their representation that a customer service representative "will be in contact with you shortly."

They did not respond to any demand for information launched by PissedConsumer nor did I expect them to do so. I have always regarded GE as a top of the line company, and they still probably are but for me, there is no learning accomplished by the second kick in the head by a mule. My wife and I are purchasing a new range from another company and any future appliance purchases will no doubt follow suit.

User's recommendation: Caveat Emptor.

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ID
#2176684 Review #2176684 is a subjective opinion of poster.
Loss
$400
Preferred solution
Just avoid GE appliances in the future.

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Thanks for reaching out to us. A member of our support team will reply as soon as possible. If you'd like to provide any additional information, please reply to this email and your case will be updated. Case: 0420**** Subject: GE - Parts Question Question: Good evening...
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ID
#2124669 Review #2124669 is a subjective opinion of poster.
Product
Ge Appliances Range
Pros
  • Unit worked fine and as advertised
Cons
  • Lack of customer service as it related to respond time
  • Customer service non responsive
Preferred solution
Let the company propose a solution