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The Hurrycane - Defective product

The Hurrycane - Defective product
I have a friend that owns a hurricane cane. She suffers from torn ligaments and acls in her knees and has extreme difficulty walking and therefore uses her cane every single day. Yesterday she stood up from her recliner and reached for her hurricane cane and to her surprise the handle came out of the cane and the cane flew across the room and she fell on the floor as her weight was not supported and the handle was still in her hand! She could have been seriously injured or even killed! I have a picture of the handle and cane in 2 pieces. I need someone from your company to contact me regarding this immediately. This is a hazard for EVERY SINGLE CONSUMER YOU HAVE! I WANT TO MAKE SURE NO ONE ELSE IS INJURED!

User's recommendation: NOT A SAFE PRODUCT.

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#2459746 Review #2459746 is a subjective opinion of poster.
The Hurrycane Walking Cane
Preferred solution
Let the company propose a solution