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Epson - Worst customer service ever

Spent $400+ on an ET 3710 printer that cannot print nor scan and when you ask Epson support for help they tell you that you're not on the same network. No *** sherlock! So why don't you just tell me how I can get both my laptop and printer on the same network? They then end up giving you ambiguous troubleshooting steps which do not help at all. Then they tell you to call customer service for real time assistance but the number they give you doesn't dial through. There is nobody on the receiving end of the dialed number. I will NEVER EVER buy an EPSON printer in my life. I was better of buying a $50 hp printer. At least it would be made in America and work as intended.

User's recommendation: Don't buy an EPSON printer!!!!! Avoid at all costs!

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ID
#2459401 Review #2459401 is a subjective opinion of poster.
Cons
  • Company ignores complaints refuses to refund
  • Lack of customer service support
  • Service is terrible along with customer service
Loss
$400
Preferred solution
Full refund