New Reviewer

Kendra Scott - Overpriced and TERRIBLE quality, it's cheap costume jewelry

I love the look of KS jewelry and have bought many pieces over the years. I am finally done with them due to the poor quality. The silver is not sterling and tarnishes VERY quickly, no matter what the company says. They will replace a tarnished piece for the first year (I was told one time in the store, not limited to first year), which shows they fully expect their jewelry to tarnish. I have had to exchange every single piece I have purchased. They offer a few sterling pieces now, but they are extremely over priced, as are their other pieces that are basically costume jewelry. I guess it is the high-end image that Kendra Scott has, partially because of very nice looking stores that gets people to pay ridiculous prices for very low quality. Although lately I have talked to lots of other ex-customers who feel the same wayAt least Pandora and Silpada merchandise is sterling silver.

User's recommendation: Do not Purchase unless quality improves!! Even at 50% off bday month.

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ID
#2458708 Review #2458708 is a subjective opinion of poster.
Pros
  • Look nice for first month
Cons
  • Very poor quality
  • Very poor quality tarnish fast overpriced poor customer service
Preferred solution
raise quality and silver pieces should be sterling. Lower prices to equal quality. Improve customer service