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Thor Motor Coach - Piece of JUNK

Update by user Sep 10, 2021

Well its been 3 weeks Thor authorized the repairs now its going to be 3-4 months for repairs RIDICULOUS!!! meantime I am making payments on a piece of CRAP THOR RV that I can't use, like I said stay AWAY from THOR RV and CAMPING WORLD I learned a very expensive lesson!!!!

Original review posted by user Aug 21, 2021
I have had my thor freedom elite for 5 months. I had to find a mobile mechanic to come to my house and pay 350.00 to get the broke slide out back in, The slide out leaks water when it rains, The water line from water heater is kinked, The awning arm broke, The radio works when it wants to, The drawers in the kitchen won't stay in. TOTAL PIECE OF CRAP!!!! Stay away from THOR!! When they fix it I will be trading for something else.

User's recommendation: STAY AWAY FROM THOR PRODUCTS.

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ID
#2797210 Review #2797210 is a subjective opinion of poster.
Location
Fort Mill, South Carolina

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New Reviewer

Thor Motor Coach - Continuous problems

I bought a Thor 24 Freedom Elite 5 months ago THE BIGGEST MISTAKE I EVER MADE!!! first they falsely advertised having wifi had to pay extra for someone else to install, then the radio quit working, now I just had to pay 325.00 to have mobile tech get slide in and now I am going to have to fight with camping world of Charlotte N.C to fix it. Buyer BEWARE stay away from THOR the biggest piece of ShiT!!!! stay you have been warned

User's recommendation: STAY AWAY!!!!!

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1 comment
#2046114

Thank you for sharing your experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs 8-5 and Fri 8-4 ET). You can also email me at tmcteam@tmcrv.com with the last 8 of your VIN, phone number, and email, and I will have one of our Customer Support team members contact you.

ID
#2760261 Review #2760261 is a subjective opinion of poster.
Location
Rock Hill, South Carolina

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New Reviewer

Thor Motor Coach - I contacted you several weeks ago

I contacted you several weeks ago regarding these companies you have been no help whatsoever. I bought an RV from them 8 weeks ago a brand new one on top of that and they have had it for almost 4 weeks all they do is give me the run around

User's recommendation: STAY AWAY!!!!!!!

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ID
#2480128 Review #2480128 is a subjective opinion of poster.
Location
Concord, North Carolina
Product
Thor Motor Coach Rv
Loss
$1042
Preferred solution
Deliver product or service ordered

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New Reviewer

Thor Motor Coach - Problems

Well I did not do enough research on them I was more focused on the engine and size but I have had it 5 weeks it has been with CAMPING WORLD OF CONCORD N.C for a week drove it twice once bringing it home and taking it back for ISSUES already it is a 45 minute ride after 30 it shuts off!! all the issues i have had had thor is NO help and either is CAMPING WORLD!!!!!

User's recommendation: DO MORE RESEARCH!!!!

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1 comment
#1993194

Thank you for sharing your experience, Don. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs 8-5 and Fri 8-4 ET). You can also email me at tmcteam@tmcrv.com with the last 8 of your VIN, phone number, and email, and I will have one of our Customer Support team members contact you.

ID
#2456792 Review #2456792 is a subjective opinion of poster.
Cons
  • Major deficiencies in quality control of new motorcoaches
Preferred solution
Deliver product or service ordered