New Reviewer
I am disheartened and saddened with the difficulties I've had with USAA after the passing of my 82-year old father... a USAA member for 58 years (Captain U.S. Marine Corp)! As executor of his estate and providing that information a full month ago, all I've needed for...
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All of this for a collection agency. You are on the wrong track and need to tell the agency to "shove it."

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#2454167 Review #2454167 is a subjective opinion of poster.
Preferred solution
Immediate release of statements and CxO level apology for abhorent handling of 58-year member who served with honor and pride in war, peace, and life.