Newspaper Archive - Did not deliver on any content
I was trying to research my ancestry over the past 100 years. Newspaper Archive delivered many seemingly promising hits showing a lot of relevant content in local paper archives, accessible only behind a paywall. I paid for a one-month subscription to access this content, but was not actually able to view any of it. The link to every article I clicked was broken - they either brought me to an "error" page, or another page with totally irrelevant keyword searches, which still did not let me view any of the articles. I requested an immediate refund, which they're apparently unable to do because of their policy to not allow refunds. I understand the business model would require this type of agreement, so long as they're actually delivering with content. If customers don't actually get any value out of the service, they should not be charged. That's common sense.
Mount Laurel, New Jersey
Newspaper Archive Subscription
Reason of review
Damaged or defective
Ikebehar Com - I bought a tie from shopikebehar.com that never arrived
It has been 45 days since I placed my order for an IkeBehar tie on shopikebehar.com (a shopify service) and have yet to receive this tie, or any indication that they're even preparing or planning to ship this. The "customer service" site only provides an email address, which is unresponsive despite my half dozen emails asking about the status of my order. The link to a phone number to call their customer service desk does not work. This is either a scam, or they're poorly managed! This is incredibly frustrating not to be able to find any way to get in touch with them. The website appears to be so professional, maybe it's to lure unsuspecting customers into thinking it's a legitimate retailer.
Reason of review
Order processing issue
Deliver product or service ordered
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