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I would like you to read the message I would like to send to customer chat if I weren't rendered impotent by having been cut off from chat support because I have "Reached your limit.": After hours of trying to get my Fitbit Charge HR to sync, and having been cut off...
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1 comment
#1990009

I would like to add here that I FINALLY got my issue resolved with the 4th agent I spoke with--but only after waiting to get out of their support limbo. The agents were trying to be helpful, but my chat sessions kept being dropped, and then I received the infuriating message that I had to wait for help until....? My Fitbit Charge HR is now synced, but it took most of 5 hours to do it.

ID
#2446763 Review #2446763 is a subjective opinion of poster.
Product
Fitbit Charge Hr Fitness Tracker
Pros
  • Loved it when it worked
Cons
  • Customer support lack of help
  • Poor app support
Preferred solution
Let the company propose a solution