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Update by user Mar 06, 2021

Menards has acknowledged the problem and very generously offered to refund the cost of my purchase.

Original review posted by user Mar 04, 2021
The practice of restocking damaged or incomplete products and then re-selling them has been an issue I have observed for many years of patronizing your company, and I...
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1 comment

When given an open box it's a good idea to inspect the contents or request a sealed box. Saves a trip back to the store.

#2444180 Review #2444180 is a subjective opinion of poster.
Preferred solution
Process improvement