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Batteries Plus - Poor customer service at the Range Line Rd., Carmel, IN store

Poor customer service at the Range Line Rd., Carmel, IN store. I inquired about purchasing a battery and having it installed in my 2015 Dodge Challenger. They told me that it was too technical to install it. You can YouTube it and see that it has one safety strap that goes around the top of the battery and one hold down clamps holding the battery into position in the trunk of the car . I normally would install this myself except I just had surgery and cant lift the weight of the battery. I dont believe its a technical issue I believe its a technician issue that was too lazy to change the battery.

User's recommendation: Stay away from batteries plus on Rangeline Rd., Carmel, IN their technicians are too lazy to change a battery but are quite willing to sell you one for your car.

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ID
#2443944 Review #2443944 is a subjective opinion of poster.
Product
Batteries Plus Battery
Pros
  • There are no pros only cons
Cons
  • Carmel indiana rangeline road location technicians are lazy
Loss
$36
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Batteries Plus - Upset with a store located near my location

I called a local store to get a price quote and to see if they would install the battery. They gave me the price quote and when asked about installation the guy had to check I have a 2015 dodge challenger batteries in the trunk there is one hole down strap that wraps around the battery and one hold down clamp that holds the battery in place they told me that it was over their head and could not and was not allowed to change that battery. Is this common practice of batteries plus nowadays in the past I have bought all my battery from batteries plus and never had this is an issue or is this just a store and an employee that did not want to mess with changing a battery
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ID
#2443926 Review #2443926 is a subjective opinion of poster.
Product
Batteries Plus Battery
Pros
  • Excellent customer service
Loss
$39
Preferred solution
Apology