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GreatCall - Preying on the elderly

My step-mother entered assisted living. Then I received her Great Call bill for $184. She was charged for every incoming and outgoing call. The person I spoke to was aggressive. He said that she should have picked a better plan. SHE IS 88 YEARS OD AND HAS NO IDEA HOW THESE THINGS WORK. The operator tried to sell me a new plan. I told him I already bought Verizon service for her at $20/month unlimited calls. He kept talking and talking until I yelled "Stop!' several times. I HATE to talk to people like that, but my god!!! I will be sure to tell everyone I know about this. I know many elderly people, as I see them every day at work.

User's recommendation: Stay away. Go to Verizon.

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ID
#2442756 Review #2442756 is a subjective opinion of poster.
Cons
  • Preying on the elderly who do not understand cell phones
Preferred solution
Apology