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Gumroad - Refund on product

I call the number but my phone got disconnected I am asking for a refund for product purchase 01/29/2140**** gumroad janmetrauu 19.99 and 01/22/21 gumroad janmetrauu for 19.99 and 49.99. I could not access website or books or class. At the moment Im going through difficulties and I would like a refund. I try calling the number but phone got disconnected and I feel embarrassed asking Janmetrauu for the refund.
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ID
#2441784 Review #2441784 is a subjective opinion of poster.
Product
Gumroad Website
Cons
  • Customer service
Loss
$90
Preferred solution
Full refund