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Etsy - Refund not refunded

I'm still waiting for the refund that was told to me a week ago from Etsy for an item that I purchased that was never sent to me order number 192532**** I would like to know when the refund was submitted how long it is going to take I want an email confirming this to my email and I would like to know which cards they were refunded too I asked for confirmation to my email before and I got nothing I want to know where my refund is
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ID
#2441710 Review #2441710 is a subjective opinion of poster.
Preferred solution
Full refund