New Reviewer
Just horrible service. The "people" behind the counter, for the most part, are complete *** I was travelling from Oceanside to Fullerton and looked at the schedule the evening prior to my departure. When I arrived at the Oceanside station, the *** said that the next...
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These are the same people that give local DMV a bad reputation. They dont give a crap about their passengers, they are rude, non-caring and just overall extremely unprofessional. Even in their VIP Club Acela (in Penn Station NYC) they have a click, joking, laughling boisterius, very unprofessional attitude; more like a ghetto attitude to be honest

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#1119443 Review #1119443 is a subjective opinion of poster.
Amtrak Customer Care
  • Comfort of seating and the fact that you have a club car
  • Jerks working for you
Reason of review
Poor customer service
Preferred solution
Make it better, please!