This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Design 2 Recline - Inferior product

1.0
Bought two power rocker recliners approximately 4 years ago. The material on the arms and head rest has lost the color and is wearing through. The retailer sold us a service contract but forgot to point out that appearance was not covered. Now after several months working with retailer the manufacturer "no longer has the same material or color" to repair and both retailer and manufacturer refuse to either replace or attempt to repair. No more buying from this retailer and will avoid this manufacturer.

User's recommendation: Think twice before buying.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#2439827 Review #2439827 is a subjective opinion of poster.
Cons
  • Customer service
Loss
$1686
Preferred solution
Full refund