Ethan J Ejk
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New Reviewer
Ethan J Ejk
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Verified BuyerThumbtack - Terrible customer service.
I have been struggling with your lead charging system. I have been hired only 4 times yet I have been charged for over 50 leads in the calendar year. Lets do some simple math. If the average cost of the leads is say 15$, and Ive been hired 4 times. How much money have you taken from me as opposed to the amount of money Ive made from you? Its flat out robbery. This is crooked and crippling me.
Loss:
$1000
Pros:
- None there are none
Cons:
- Constant charges for leads which go nowhere
- Charges for leads no one gets hired or job disappears
- Misleading policies
Preferred solution: Full refund
User's recommendation: You will lose money working through Thumbtack
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