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New Reviewer
New Reviewer
I have been with Waste Management for the past two years and have to call them frequently for missing collection. I had to hear several times that the truck driver informed the trash can was not out (always it was). After two years "micro-managing" this company I...
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ID
Service
Waste Management Residential Waste Collection
Cons
- Bad serviced
- Blaming customer for not having container out for missed pickup
Reason of review
Poor customer service
Preferred solution
Full refund
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I have commercial dumpster, which is in the same place all the time, and they miss on average, once a month. They say driver said, he picked it up.
Driver lies and they don’t believe customer. Amazing. Anyhow, I suggest stay away from these weird people at Waste Management and how they manage.
Just weird. As soon as my contract ends in 6 months, CANCELED.