Eniko Adore Me Representative
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I want my money back
I want my money back
Cancel account
My past account says I am unauthorized
I want my money back I dnt knw y it was taken out of my account
Haven’t received item
Unethical Business Practices
You took money from my card
Items in cart need cancelling and new order placed. as I hav a gift voucher
Me cobraron dinero sin autorización
Me cobraron dinero sin autorización
Out for your money!
Good products, customer service isn’t quite there
Never got my bra.
WTF...... Order delayed now almost 1 month
WTF...... Order delayed now almost 1 month
"Delayed Processing Time"
Absolutely no response from customer service
Angry and Ripped off
Shipping promises can't be kept
Thank you for your honest review.
We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.
Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.
Kind regards,
Adore Me
*** adore me
Thank you for the review, we apologize for any confusion!
It sounds like you joined our VIP Membership with your first order and did not shop or skip the month by the fifth of the month.
The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://adoreme.com/charges.
Let us know if you have other questions! We’re happy to help. Best, Adore Me help@adoreme.com
I need to cancel my VIP membership
Thank you for your honest review.
We would love to send you an email explaining how to cancel the VIP memberhsip, however, we will need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards,
Adore Me
Want my REFUND
Thank you for your honest review.
The store credit charge is always refundable. We would love to look into your case specifically to address it with a resolution, however, we will need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards,
Adore Me
They took my money and I have no product.
Thank you for your honest review.
We are deeply sorry to hear that you were inconvenienced with a poor service. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
We would love to look into your case specifically to address it with a resolution, however, we wil need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards,
Adore Me
Charged again
Thank you for your honest review.
Please note that upon your request of cancellation ou agents most likely did not cancel the membership themselves, as they are not authorized to, but have sent an email explaining the necessary steps. We are so sorry if this email has missed you and therefore resulted in further inconvenience.
The store credit charge is always refundable, no matter the time passed, and we will be happy to issue one if you provide us more information, and order number or an email address.
The majority of our customers love the VIP membership becaue of the perks, but we do not wish to hold anyone in the subscription service as we do have the Pay As You GO Payment Method, too. we genuinely regret the run-around this misunderstanding has caused you.
Please get back to us so that we can remedy this. Kind regards, Adore Me
Delayed order
Thank you for your honest review.
We are deeply sorry to hear that you were inconvenienced with a poor service. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for. That on top of this you have recieved dismissive customer service is indeed unacceptable.
Please note that the backlog issues did not affect the majority of orders. We are still investigating the warehouse problem and we have worked diligently to ship out the pending orders or cross-check them with our updated inventory. We have set up a second warehouse to handle all purchases in a prompt manner during this packed season. We trust that the improvement will prevent similar issues from happening again.
We would love to look into your case specifically to address it with a resolution, however, we will need your order number to do so. If you could get back to us with this information we would highly appreciate it. We intend to learn from every experience and wish to address the case of the unhelpful representative as well.
Kind regards, Adore Me
Still processing
Thank you for your honest review.
We are deeply sorry to hear that you were inconvenienced with a poor service. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
Please note that the backlog issues did not affect the majority of orders. We are still investigating the warehouse problem and we have worked diligently to ship out the pending orders or cross-check them with our updated inventory. We have set up a second warehouse to handle all purchases in a prompt manner during this packed season. We trust that the improvement will prevent similar issues from happening again.
We would love to look into your case specifically to address it with a resolution, however, we wil need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards, Adore Me
Total disappointment
Thank you for your honest review.
We are deeply sorry to hear that you were inconvenienced with a poor service. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
Please note that the backlog issues did not affect the majority of orders. We are still investigating the warehouse problem and we have worked diligently to ship out the pending orders or cross-check them with our updated inventory. We have set up a second warehouse to handle all purchases in a prompt manner during this packed season. We trust that the improvement will prevent similar issues from happening again.
We would love to look into your case specifically to address it with a resolution, however, we wil need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards, Adore Me
Use Amazon
Thank you for expressing you appreciation after you have received our replynnnnnnnnnnnnnnn.
We are so sorry to have inconvenienced you with the response time. We do value you as a customer and we are contended that we could alleviate some of the frustration we have caused you with the out of stock situation. We realize this does not fix it all therefore we do appreciate that you have marked this complaint as resolved.
We hope that you were satisfied with the lingerie you have received and that the replacement set will be perfect as well.
Kind regards,
Adore Me
DONT ODER FROM ADORE ME!!!!!!
Thank you for your honest review.
We are deeply sorry to hear about your horrible experience. We are genuinely apalled to hear that your order has taken so long to process.
We would be happy to look into this and address this with a resolution. However, we will need your order number to do so.
We would appreciate it if you left a comment below with your order details.
Kind regards, Adore Me
Not worth it..
Thank you for your honest review.
We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.
Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.
Kind regards,
Adore Me
Still "Processing" my order for over a month
Thank you for your honest review.
We are deeply sorry to hear that you were inconvenienced with a poor service. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
Please note that the backlog issues did not affect the majority of orders. We are still investigating the warehouse problem and we have worked diligently to ship out the pending orders or cross-check them with our updated inventory. We have set up a second warehouse to handle all purchases in a prompt manner during this packed season. We trust that the improvement will prevent similar issues from happening again.
We would love to look into your case specifically to address it with a resolution, however, we will need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards, Adore Me
Adore me shipping issues
Thank you for your honest review.
We are deeply sorry to hear that you were inconvenienced with a poor service. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for. It is indiputable that the logistics part of not being able to cancel an order after 30 minutes of placing it is indeed highly inconvenient. We assure you that we brought this issue up with management as something that needs to be addressed.
Please note that the backlog issues did not affect the majority of orders. We are still investigating the warehouse problem and we have worked diligently to ship out the pending orders or cross-check them with our updated inventory. We have set up a second warehouse to handle all purchases in a prompt manner during this packed season. We trust that the improvement will prevent similar issues from happening again.
We would love to look into your case specifically to address it with a resolution, however, we wil need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards, Adore Me
Billed different price than at checkout
Thank you for your honest review.
We are deeply sorry to hear that you were inconvenienced with a poor service.
We would love to look into your case specifically to address it with a resolution, however, we wil need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards,
Adore Me
I'm a single guy tired of seeing your advertising
Thank you so much for your feedback. This insightful information about the advertisement helps us to hear about our services directly from the source that matters the most: our customers.
We would like to inform you that your feedback is truly important to us as this kind of information is always taken into consideration in order for us to improve our services.
We will make sure to alert the marketing team. We apologize for the offending tone. We will make sure to review said newsletter. We intend to learn from every experience.
Adore Me
help@adoreme.com
Customer Service
Thank you for your honest review.
We would love to look into your case specifically to address it with a resolution, however, we wil need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards,
Adore Me
You all tried to make it difficult
Thank you for your honest review.
We would love to look into your case specifically to address it with a resolution, however, we wil need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards,
Adore Me
I want my money back
Thank you for your honest review.
We would love to look into your case specifically to address it with a resolution, however, we wil need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards,
Adore Me
Not sure if my account is canceled s needed
Thank you for your honest review.
We would love to look into your case specifically to address it with a resolution, however, we wil need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards,
Adore Me
What is going on!?!?
Thank you for taking the time to review us!
This information helps us to hear about our products directly from the source that matters the most: our customers. We apologize for the inconvenience the material of this product may have caused. This seems to be an isolated case, as we rarely have any similar feedback about our products. Please note that clothing production chemicals can cause allergic reaction on sensitive skin. We recommend a quick wash before use to avoid this problem.
Shopping for intimates online can be tricky, and you should only wear lingerie you really love and that fits perfectly. We get it! Would you like to exchange this set? Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards, Adore Me help@adoreme.com
No To VIP
Thanks for the review, we’re sorry to hear about the misunderstanding.
Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
The VIP MEMBERSHIP is an Adore Me exclusive way of shopping through a flexible membership program that gives great perks (e.g. discount on every set) and limited obligations (no membership fees, no obligation to buy, can leave at any time).
The other is PAY AS YOU GO, a one-time purchase option, you select during checkout with your first order.
If you want to learn more about what being an Adore Me VIP means, what benefits you have and other essential information, please watch this video (1 minute!): https://www.adoreme.com/how_it_works Rest assured that there are no obligation to make a purchase every month. Just go on your account, between the *1st and 5th* of each month, and either make a purchase or *SKIP THE MONTH*. If you do not skip or make a purchase between the 1st and the 5th, you will see a **...ndable store credit charge on your card. This store credit is available for your use at any time. We apologize for any inconvenience this confusion may have caused. Let us know if you have other questions! We’re happy to help. Best, Adore Me help@adoreme.com
Adore me is Horrible!!
Thank you for your honest review.
We are deeply sorry to hear that you were inconvenienced with a poor service. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
We are still investigating the warehouse problem and we have worked diligently to ship out the pending orders or cross-check them with our updated inventory. We have set up a second warehouse to handle all purchases in a prompt manner during this packed season. We trust that the improvement will prevent similar issues from happening again.
We would love to look into your case specifically to address it with a resolution, however, we wil need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards, Adore Me
Never on time
Thank you for your honest review.
We are deeply sorry to hear that you were inconvenienced with a poor service. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
We are still investigating the warehouse problem and we have worked diligently to ship out the pending orders or cross-check them with our updated inventory. We have set up a second warehouse to handle all purchases in a prompt manner during this packed season. We trust that the improvement will prevent similar issues from happening again.
We would love to look into your case specifically to address it with a resolution, however, we will need your order number to do so. If you could get back to us with this information we would highly appreciate it.
Kind regards, Adore Me
Same as the rest
Thank you for your honest review.
We are deeply sorry to hear that you were inconvenienced with a poor service. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
Please note that the backlog issues did not affect the majority of orders. We are still investigating the warehouse problem and we have worked diligently to ship out the pending orders or cross-check them with our updated inventory. We have set up a second warehouse to handle all purchases in a prompt manner during this packed season. We trust that the improvement will prevent similar issues from happening again.
We assume full responsibility for this delay, the reason why our representatives have issued a partial refund for your order balance and a refund for the out of stock items. We realize that this does not fix the delay but we hope that it expresses our apologies in more than just words.
Kind regards, Adore Me
Refund my order!
Thank you so much for contacting us.
I am very sorry to hear that you have not yet received your package at this time. Packages usually arrive within 5 business days of the order ship date.
I was able to look into your account, and see that your order was shipped out from our warehouse on Dec 3, 2017. Based on the last update we received from our shipping partner your item was delivered at 12:32 on December 22nd, 2018. Please let us know if you received it well.
Should you have any other questions, I am happy to help.
Best regards, Eniko - Adore Me
Poor business management
Thank you for your honest review and for giving us your order deails.
We were astonished to see how long was your order processing in the warehouse. And that on top of this your items got out of stock.
Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience.We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel has been doubled.
We hope that the full refund you have received expresses our apology in more than just words and assures you that we are willing to go the extra mile to fix any mishaps that may take place.
Kind regards, Adore Me
Poor Customer Service
Thank you for your honest review.
We would like to inform you that due to the large volume of orders registered by our company, your order was subjected to an extended processing time. We assume full responsibility for this delay.
We were apalled to see the astonishingly long time your issue has taken to get resolved. It is indiputable that the logistics part of not being able to cancel an order after 30 minutes of placing it is indeed highly inconvenient.
We assure you that we brought this issue up with management as something that needs to be addressed. We are glad that you were able to receive a full refund. We do hope that this refund expresses our apology in more than just words and assures you that we are willing to go the extra mile to fix any mishaps that may take place.
Our goal is for our customers to feel like they received a treat and if this is not the case we are at your service to resolve the matter. Once again we would like to apologize for the obstacles you have encountered due to system policies. We assure you we feel your frustration related to this matter. Kind regards, Adore Me
Adore Me Shipping Never Happens
Thank you for your honest review.
We are deeply sorry to hear about your horrible experience.We are genuinely apalled to hear that your order has taken so long to process
We would be happy to look into this and address this with a resolution. However, we will need your order number to do so.
We would appreciate it if you left a comment below with your order details.
Kind regards, Adore Me
Never received my order
Thank you for your honest review.
We are deeply sorry to hear about your horrible experience.We are genuinely apalled to hear that your order has taken so long to process
We would be happy to look into this and address this with a resolution. However, we will need your order number to do so.
We would appreciate it if you left a comment below with your order details.
Kind regards, Adore Me
Terrible
Thank you for your honest review.
We are deeply sorry to hear about your horrible experience.We are genuinely apalled to hear that your order has taken so long to process
We would be happy to look into this and address this with a resolution. However, we will need your order number to do so.
We would appreciate it if you left a comment below with your order details.
Kind regards, Adore Me