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GoBank - Unauthorized debits transactions

GoBank - Unauthorized debits transactions
Update by user Mar 29, 2021

Go bank super called me on 03/11/2021. Promised me they would resubmit the claims for all #102 transactions.

Yesterday I received a letter stating $420 had been credited to my account. Which only covered a few transactions for one day.

I'm still out thousands of dollars. I will attempt to call Go bank tomorrow & post results

Original review posted by user Feb 27, 2021
I have not received the call from the supervisor as promised in email from gobank. I tried calling the number the super was suppose to call me from, followed usual prompts_ was on hold with music playing over an hour, then music stopped but call was still connected so I hung up. So no help resolving this matter.

User's recommendation: Do not trust go bank with money you can not afford to lose.

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ID
#2436806 Review #2436806 is a subjective opinion of poster.
Product
Gobank Uber Debit Card
Loss
$10000
Preferred solution
Full refund

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GoBank - Go bank denied disputed fraud charges

Update by user Apr 01, 2021

On 03/11 Go Bank super called me, promised to reinvestigate all unauthorized transactions. 102 transactions totaling thousands.

However they only have returned $420.00, all the transactions were to same out of town company, How can they only pay for a few? Still pissed

Original review posted by user Feb 26, 2021
D Someone made thousands of dollars in debits in Ny. I'm in az still have my card but go bank denied my dispute &;;;;;;;;;;;;; have not reinbursed anything
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ID
#2436288 Review #2436288 is a subjective opinion of poster.
Product
Gobank Uber Debit Card
Pros
  • Discount on purchased fuel for delivery drivers
Loss
$10000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

GoBank - Go bank denied disputed fraud charges

Update by user Feb 25, 2021

This has not been resloved, i received an email stating a supervisor from go bank would be xalling me today & gave me the number he would call from, but no one has called yet

Original review posted by user Feb 24, 2021
D Someone made thousands of dollars in debits in Ny. I'm in az still have my card but go bank denied my dispute &;;;;;;;;;;;; have not reinbursed anything
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1 comment
#1986812

The loss is not $10 it's $10,000.00, that's why I'm so upset and I can't reach customer service. @ go bank.

Just got2 letters thru email de ying disputes for almost $1,000 I'm a recent spouse of a retired navy vet.

They took all my survivors pay & won't give anything back. I did not make these purchases.

ID
#2433331 Review #2433331 is a subjective opinion of poster.
Product
Gobank Uber Debit Card
Cons
  • Rip offs
  • Not being able to contact customer service
Loss
$10000
Preferred solution
Full refund