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Motorola - Repair scam
I am definitely expecting, an apology, a replacement( or just repair my phone, so I can hear & they can hear me!) They sold me a defective phone & made me mail it in, want to mail it!! a brand new, 1 month old phone Take your protective case off & mail it in??
That's so Motorola can say, it arrived DAMAGED/BROKE! I'm horrified & appalled that a company of Motorola's caliber would conduct themselves in such a fraudulent manner, but then again, I just busted AT&T, for defrauding me on 2 different accounts, I left AT&T, like everyone else already did & now it looks like Motorola & I are going to have to break up as well! My phone wasn't broke when I sent it, and it wasn't broke, when I bought it, somehow it's broke @ Motorola, the same company that made the defective phone? It's supposed to be on ME?
We will be in court!
I took that defective phone back to 3 times 2 different Metro's & I can get a statement from them stating that phone was NOT damaged/broke, it just didnt work properly! I never(I'm 55 yrs old) had a product that was just 1 month old that the manufacturer refused to repair/replace.
- Moto e6 was a good phone
- New phone
- 2 cameras
- Motorola said my brand new defective phone arrived broken
- Breaking our devices upon arrival at texas repair facility
- Damaging our phones texas repair facility
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