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PayBright - Poor customer service

PayBright - Poor customer service
I took a six-month loan using pay Bright. Most of the stuff was returned. For you loan to be approved they use preauthorize debit method. They had my banking information, they never did adjust and take the remaining balance instead they sent me for collections. Emailed them asking why and did they try to take money and didn't find any or contact me? No response and they don't answer phone calls!
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ID
#2429532 Review #2429532 is a subjective opinion of poster.
Preferred solution
Remove my name from collections