7Th Avenue Costumes - Horrible Customer Service
The costume I ordered was too big, they refused to do an exchange at the same price i paid 24 hours after I received the order. They wanted me to pay more for an entirely new costume and return shipping then process a return for the other costume. The manager wasn't helpful and neither was the customer service rep. Costume was cheap material! I wont be shopping there again. I cannot believe that not even the manager could get creative to make something work to keep the customer happy. I shop online all the time and I've never had service like this. so dissapointed. Won't be using them every again.
- Customer service exchange policy
- Worst customer service
- Worst customer service ever
Reason of review
Poor customer service
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