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PayPal - Item Not Received!

Seller stated my item was received however the days it was supposed to be delivered to my address it was not received. I live an a huge apartment complex and it is posible Fedex delivered my pkg to the wrong address if it was even delivered. I called fedex and was told I could not file a claim that the seller would need to contact them.I want my $98 back. This is not fair that I suffer. Paypal has not been easy to deal with. It's so hard to navigate the system for a dispute and it is never a live person who would be better able to assist me. When I finally called paypal, they had me download a app to check my account? I finally ended call when I spoke to a supervisor and was told they tried to credit my account but my banking info wasn't in system so I had to go to a rite aid or cvs to get a paypal card so they could credit it back? I have been so depressed since this instance and am looking to cancel my paypal and contact a lawyer.
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ID
#2428317 Review #2428317 is a subjective opinion of poster.
Pros
  • Like products
  • I use to believe and trust in paypal
Cons
  • Do not help honest people
  • No solution proposed
  • No one to answer a phone only machines
Loss
$98
Preferred solution
Full refund