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Heat Surge - Heat srge unit purchased January 2012

I sent email on 2-11-2021 about unit not working on hi settings but have not received reply. Please contact me by email or phone for information on how to repair unit. 970-415-**** Thanks ,Becky Sanders
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#2427440 Review #2427440 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution